Cancellation policy

Deposit, security payment and payment
1. A 50% non refundable deposit has to be made on booking. This is to secure your booking and represents a booking that will be fully confirmed on receipt of the remainder of the letting fee before or on the date given above.
2. Confirmation of the booking will normally be made to you within seven days of receipt of the full payment.
4. Full payment is required 1 weeks prior to the rental period.
5. If a booking is made less than 1 weeks prior to the rental period, full payment plus £150 breakages/damage deposit is required to secure the booking.
6. A refundable breakages/damages deposit of £150 has been made. This is to cover any breakages or damage whilst staying in the apartment. It will be returned after the rental period following a complete and satisfactory check of the inventory and property. Whilst we try to ensure the funds are returned promptly, it may take up to 7 days for this payment to be made.
7. Full details of how to get to the house and where the key can be collected will be sent to the person making the booking after full payment has been received and no sooner than 1 weeks before the date of entry.
8. The owners reserve the right to cancel the booking if payment is not received by the due date.
2. Changes to the booking dates
1. Any change can be made to the booking (subject to availability) before 1 weeks with no charges.
2. Any changes to bookings made with less than 1 weeks to booking are made at the owner’s discretion and subject to necessary changes in rental period charges.
3. All changes made with less than 1 weeks to the rental period are subject to a standard charge of £50 or currency equivalent.

Cancellation Charges
The client may cancel the booking at any time after it has been confirmed.
Cancellation must be made in writing.
Cancellation charges are as follows
Less than 1 weeks – loss of total rental value, however refundable breakages/damages £150 deposit will be returned
More than 1 weeks - loss of 50% non refundable deposit made on booking.

Please Note: if the owners are able to re-book the cancelled weeks, there will only be a £50 administration charge made, irrespective of when the booking is cancelled.

NB price of breakages/damages varies between properties from £75 to £500