Disability-friendly guide to working in London

Esther Plant

Travel News

As one of the leading business hubs in the world, London has a wealth of opportunities to offer across a diverse range of sectors. Navigating and working in such a large city can be a challenge for anyone, but for those with a disability it has its own unique set of challenges. Fortunately, as you might expect from a city of this stature, London is committed to being disability-friendly and supporting inclusivity. This guide has been put together to offer valuable insights and tips to help working, travelling, and staying in London as inclusive as possible.

Accessibility in the workplace

It is important for both employers, and employees with disabilities, to understand the rights of those in the workplace when it comes to all types of disability. The UK Equality Act 2010 offers robust protection for disabled people against all types of discrimination. Understanding this is the first step towards a positive working experience in London.

All employers are required to make reasonable workplace adjustments for employees with disabilities. These adjustments include modifying equipment, providing additional support, adjusting work hours, or making physical changes to the workspace.

It is illegal for any employer to discriminate against employees or potential employees because of a disability. This includes any aspect of employment, from recruitment to training, promotion, and even dismissal. Equal opportunities must be provided for employees with disabilities so that they can develop their careers and reach their full potential.

Navigating the city

London has an extensive public transportation system which can be both advantageous and a challenge for disabled people. Here are some tips that will help to make navigating the city a little easier.

Accessible transport

There are a range of accessible transport options available in London that help make it a disability-friendly city. These include the London Underground, buses, and taxis. Transport for London (TfL) offers detailed information via their TfL Go app, this includes information on accessibility, including step-free access, ramps, and lifts. This information is available in real-time so if a problem occurs, you will be able to find out before you travel so you can adjust your journey plans.

Assistance service

TfL also offer a Travel Mentoring Service that helps those with disabilities build their confidence using public transport. Many of the transport hubs and train stations also have trained staff to assist with boarding and disembarking.

Blue badge scheme

The Blue Badge scheme is a countrywide scheme that allows those with disabilities to park closer to their destination in special parking places. This can be particularly handy when travelling for work or between meeting locations, as it makes getting from one place to another easier.

Accessible routes

Whether you are in London for business meetings or work in the city on a permanent basis, planning your journeys in advance can help you identify accessible routes. Websites and apps like Wheelmap or AccessAble contain detailed accessibility information on a range of London-wide locations.

Accessible business accommodation

If you plan on staying temporarily in London for business, there are a number of accessibility features you may want to consider when looking for accommodation. How you access the building itself should be the first thing on your list, so look for buildings that have step-free access. You will also want to check that the accommodation itself offers a stair-free alternative unless the accommodation option is on the ground floor.

When it comes the living space itself it is important that there is sufficient room for wheelchairs or other mobility aids to manoeuvre. Bathrooms should have roll-in showers and grab bars for safety. For those who require visual aids or assistive listening devices, check if these are in place.

Many of our serviced apartments in London are disability-friendly. For instance, our Tower Hill Apartments have lifts, walk-in showers, and a 24-hour reception. These apartments are also just a short distance from Tower Hill underground station which has lifts down to the platforms. Plus, there are step-free routes between this station and both Tower Gateway DLR and National Rail services at Fenchurch Street station.

Many of our serviced apartments and aparthotels in London offer accessible units. When making an accommodation booking tell us about any specific requirements you have to ensure your needs are met.

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Promoting disability inclusion in the workplace

Disabled employees are uniquely positioned to play a vital role in promoting disability inclusion within the workplace and advocating for a more inclusive work environment. They are able to educate others about disability inclusion and the importance of creating a workspace that is accessible for all. This can be a great first step in raising awareness.

One example would be to join or create an employee resource group that focuses on disability inclusion. This will not only offer a platform for disabled employees to connect with others to share their experiences, but would also be a way to advocate for positive changes.

Another example would be to become a role model for disability inclusion, showing others your achievements and capabilities. Individual successes can help to inspire others and also to challenge some of the misconceptions about disability in the workplace that are still around.

Legal and advocacy support

Unfortunately, discrimination regarding disability in the workplace are still more common than we would all hope. But there are resources and organisations on hand to help with guidance and support if necessary.

ACAS (Advisory, Conciliation and Arbitration Service) are independent and give advice, support, and resources for disabled people who are facing workplace discrimination.

Disability Rights UK can provide information, support, and advocacy for disabled people. They can also offer guidance on employment rights and legal matters.

It can also be worth considering joining a trade union that represents your industry or profession, whether you are disabled or not. A trade union can provide support, advice, and representation for discrimination in the workplace or workplace disputes.

There are some unique challenges for those working in London with a disability, but with the right knowledge, support, and resources, you can overcome these challenges. Understand your rights, find disability-friendly employers, and use all the available support services. This will allow you to confidently navigate the city and the workplace. When you advocate for disability inclusion and promote awareness, you will also contribute to creating a more inclusive and accessible work environment. You are not alone. There are many organisations, networks, and resources available that can support you on your journey to professional success in London.

Esther Plant LinkedIn

Esther is a Copywriter at Situ, who creates content focused on business travel and corporate accommodation insights derived from Situ’s expert industry intel. With a background in ecommerce, she brings a user-friendly approach to content creation, sharing valuable expertise with corporate clients and showcasing the benefits of serviced apartments for both short-term business trips and long-term relocations.